StudyCare Insurance

Your welfare is our top priority.  We know that by studying and living abroad you will be making a major investment in education and your future.  It is vital that you are secure and safe during your time abroad.

What is StudyCare?

StudyCare is no ordinary medical and travel insurance. It’s been designed just for you. Whether you live in a fl at or a home stay, your possessions are covered. StudyCare even covers you during your journey from home to Australia.  And short trips once you’re here to the islands of the South West Pacific.

This plan is underwritten by one of New Zealand’s largest insurers, Lumley General Insurance (N.Z.) Limited.

What is covered

• Medical Care
  If you unexpectedly become ill, or suffer an accident or injury, you won’t have to worry about paying for your medical care. We will pay for your doctor, hospital and day care treatment costs.
  
  
• Medical Evacuation
  In serious circumstances, as a result of injury or illness, you may need to be returned to your country of origin. At such a stressful time we will help you by taking care of the costly expenses involved, allowing you to totally focus on the most important matter – your recovery.
  
  
• Loss of Tuition Fees
  If, due to unforeseen circumstances (as specified in the policy), you have to cancel your course (for example due to illness or injury) we will reimburse you for any loss of tuition fees.
  
  
• Property
  We understand that you may be away from home for a long period of time and may have a wide range of personal property with you. This plan provides you with general baggage cover with an option of insuring high value items.
  
  
• Individual High-valued Items
  Our base plan provides you with good general cover but you may wish to insure your high value property items. The school will help you to organise this cover and collect the additional premium that applies.
  
  
• Pre-existing Medical Conditions
  You are NOT automatically covered for pre-existing medical conditions.  However, cover can be arranged in certain circumstances for a small additional premium of AUD$40.
  
  
• Special Medical Benefit!
  There are advantages in continuing unbroken cover with us.  Please contact us for more information.
     

StudyCare costs

Your questions answered

Is it compulsory for me to have insurance?
If you are studying in Australia, StudyCare insurance is optional.

How do I take advantage of the cover?
If you wish to purchase StudyCare insurance you should request this at the time of enrolment on your application form.

When will my cover start?
Cover for cancellation expenses starts from the moment you have paid the insurance fee in full. Cover for the remaining sections starts from the inclusive dates for which you require cover. These dates will include time for your journey to your study destination and return home.

What will I receive as proof of my cover?
Your Study Group invoice will show that you have been charged for insurance. You will also receive a Certifi cate of Insurance which will show your StudyCare policy number and the 24-hour OrbitProtect assistance emergency telephone numbers in the event you need assistance whilst en route. 

Who do I contact to make a claim?
You should contact your Student Service department who will advise and help you deal with the claim and the insurance company.
  

Further information

Downloads:

• Study Group Australia policy summary (PDF 235KB) 
• Full Study Group Australia policy brochure (PDF 203KB)