Cross Cultural Understanding

This subject covers the knowledge required to build international business networks.

It applies to individuals with managerial responsibility for setting up, maintaining and reviewing participation in international business networks to benefit the business and its clients in a culturally appropriate way.

Specific topics include:

• Identify opportunities to build international business networks
• Use participation in international and Australian business associations, trade fairs, conferences, and professional development activities to establish and maintain a network of support for the business and to enhance personal knowledge of international markets
• Establish communication channels to exchange information and ideas with international business network members
• Identify sources of information relating to social and cultural awareness for specific cultural groups within current and prospective network membership
• Analyse and note sources of information relating to social and cultural awareness for specific cultural groups within current and prospective network membership using available information sources
• Use communication styles and social mores appropriate to specific cultural groups in relating to individuals and groups within the network
• Estimate and document costs of own participation in international business networks
• Analyse the value of outcomes of participation in international business networks in comparison to costs of participation