EVENTS & TOURISM
- Events Courses
- Tourism Courses
Units of Competency
Embedded in each of the Tourism courses are National Units of Competency:
|
Subject Title |
Embedded Unit of Competency |
|---|---|
|
Australian Fares and Ticketing |
SITTTSL012A Construct domestic airfares |
|
Billing and Settlement Plan |
SITTTSL016A Administer billing and settlement plan |
|
Computerised Accounting (Tourism) |
FNSACCT407B Set up and operate a computerised accounting system |
|
SIXFIN003A Interpret financial information | |
|
Cultural Awareness |
SITXCOM002A Work in a socially diverse environment |
|
Deal with Conflict Situations |
SITXCOM003A Deal with conflict situations |
|
Destinations and Products – Australia |
SITTTSL004A Source and provide Australian destination information and advice |
|
^ SITTTSL002A Access and interpret product information | |
|
# SITTTSL001A Operate an online information system | |
|
Destinations and Products – International |
SITTTSL003A Source and provide international destination information and advice |
|
^ SITTTSL002A Access and interpret product information | |
|
# SITTTSL001A Operate an online information system | |
|
Establish and Conduct Business Relationships |
SITXMGT006A Establish and conduct business relationships |
|
Identify Hazards, and Control Safety Risks |
SITXOHS003A Identify hazards, and assess and control safety risks |
|
Implement and Monitor OHS Procedures |
SITXOHS004A Implement and monitor workplace health, safety and security practices |
|
International Ticketing |
SITTTSL013A Construct normal international airfares |
|
SITTTSL014A Construct promotional international airfares | |
|
Introduction to Travel and Tourism |
SITTIND001A Develop and update tourism industry knowledge |
|
Lead and Manage People |
SITXHRM005A Lead and manage people |
|
SITXHRM001A Coach others in job skills | |
|
Maintain Financial Records |
BSBFIA301A Maintain financial records |
|
Manage Finances within a Budget |
SITXFIN004A Manage finances within a budget |
|
Manage Quality Customer Service |
SITXCCS003A Manage quality customer service |
|
Monitor Work Operations |
SITXMGT001A Monitor work operations |
|
Operational Plans |
SITXMGT002A Develop and implement operational plans |
|
Perform Office Procedures |
SITXADM001A Perform office procedures |
|
Prepare Budgets and Financial Plans |
SITXFIN005A Prepare and monitor budgets |
|
Produce Business Documents |
BSBITU303A Design and produce text documents |
|
Tourism Compliance Requirements |
SITXGLC001A Develop and update legal knowledge required for business compliance |
|
Travel and Tourism Sales |
SITTTSL005A Sell tourism products and services (36) |
|
SITTTSL006A Prepare quotations | |
|
^ SITTTSL002A Access and interpret product information | |
|
SITTTSL009A Process travel-related documentation | |
|
Travel Computer Studies |
SITTTSL010A Control reservations or operations using a computerised system |
|
SITTTSL008A Book and coordinate supplier services | |
|
Use Business Technology |
BSBWOR204A Use business technology |
|
Work with Colleagues and Customers |
SITXCOM001A Work with colleagues and customers |
|
Write Business Documents |
SITXADM003A Write business documents |
It should be noted that SITTTSL002A Access and interpret product information (^) and SITTTSL001A Operate an online information system (#) have been included in more than one subject to ensure training is provided within a range of industry contexts, as required within the Evidence Guide within each unit of competency. The candidate is to demonstrate competency within those subjects to attain the unit of competency.
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